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Our Newsletter

Shipping & Returns

To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. There are NO refunds on personal items or electronics.  We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item.  We do not pay shipping back to us if customer changes their mind.)

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. No refunds will be issued without receipt of product.


We can only ship to the continental states only.  No exceptions.  Sorry, we do not ship to Alaska, Hawaii or Puerto Rico.  If customer would like an item shipped outside the continental US, they MUST contact us via telephone and provide prepaid shipping payment for all shipping costs.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are flat rate which benefits our customers. The weight of any such item can be found on its detail page, if needed.

Due to our location, we are unable to provide overnight, 2 day or 3 day delivery service.  Please allow 14 days from time order is placed for your order to be filled plus another 5 days shipping time.  Feel free to call us at 530-210-2118 to inquire about shipping fulfillment and transit time.  Please note that we are a family owned, show- based business and are unable to fill orders immediately during certain times of the year.